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Ski Physio and Massage COVID-19 policy

Ski Physio and Massage, are pleased to say we have been working through the summer period, since the national COVID-19 restriction allowed us to resume our service.

Furthermore, we will be providing our same high level service this winter and have had to adjust our protocol and implement some new measures following advice and regulations from local authorities and professional bodies to ensure the best COVID-19 Safe policy possible.

The safety and well being of our therapists and, of course, our clients is of the utmost importance.

We want you to be able to book with confidence to have your injuries, niggles, or tired muscles tended to, of course you can book a massage as well just for relaxation.

So what’s changed?

NEW PHONE OR VIDEO PHYSIO CONSULTATIONS  - For anyone who can’t directly access our face to face service, or for those who would prefer to minimise direct contacts, we continue to offer our advice line and have a new video physio service for consultations, therefore, allowing you to choose between face to face or remote appointments for diagnosis, advice and rehabilitation. Please do contact us on info@ski-physio.com or 0033 (0)668570099 any time to arrange a telephone or video appointment. One of the fantastic aspects of this service is that we can talk to clients anywhere in the world, any ski resort or in your home location, and we can also follow up your rehab when you return home from your holiday.

For Face To Face Appointments

At the time of booking you will be asked if you or any of your party / family have shown any COVID-19 symptoms in the last 7 days.

At your appointment you will:

In addition, If we are coming to your accommodation, we ask that:

Ski Physio and Massage therapist will:

Ski Physio will:

At our clinics and spas, Ski Physio will:

Cancellations

Cancelled appointments due to COVID-19 symptoms / positive tests / self isolation can be rebooked once it is safe to do so according to local guidelines or a voucher can be issued for a future time if payment has been made. If this is not going to be possible then a refund can be made.

Non COVID-19 related cancellation policy remains the same ie 48 hours notice, and proof of COVID-19 related reasons may be requested in the above situations.

We hope to see many of you out here in the Alps for some skiing this winter and we hope that, together, we can keep people safe by working together and following these guidelines. Please do contact us on info@ski-physio.com or 00 33 (0) 668570099 with any questions or to ask about an appointment for an injury, pain or for a massage.